Palliwa

Privacy

Privacy Policy

Effective Date: 2026-11-01

[name] (the "Company") operates the Palliwa service (the "Service") in compliance with the Personal Information Protection Act (개인정보 보호법) and other applicable laws and regulations, and processes users' personal information as follows.

1. Personal Information Collected and Collection Methods

The Company provides the Service without requiring membership registration and collects only the information that users enter themselves when placing an order or making an inquiry.

When Placing an Order

When Making an Inquiry

Automatically Collected Information

The Company does not collect identification information such as passport numbers. Payment method information such as card numbers is processed by electronic payment service providers, and the Company does not store it.

2. Purposes of Use of Personal Information

3. Retention and Use Period of Personal Information

The Company destroys personal information without delay once the purpose of collection has been achieved. However, the following information is retained for the periods below in accordance with applicable laws.

4. Provision of Personal Information to Third Parties

The Company provides the minimum information necessary to deliver the Service, as follows.

Otherwise, the Company does not provide personal information to third parties, except with the user's consent or where specifically required by law.

5. Outsourcing of Personal Information Processing and Overseas Transfer

The Company outsources the processing of personal information to the following companies to operate the Service. Some of these companies have servers located outside Korea, so personal information is transferred overseas.

The items transferred overseas are name, email address, accommodation information, and order details. The transfer takes place when the information is transmitted over the network at the time of an order or inquiry. The retention period is as set out in Section 3. Users may refuse the overseas transfer, but in that case they will not be able to use the Service.

6. Rights of Users

Users may at any time request access to, correction of, deletion of, or suspension of processing of their personal information. Requests should be made by email (support@palliwa.com), and the Company will process them without delay after verifying the user's identity. However, information that must be retained under applicable laws cannot be deleted, and in such cases the Company will notify the user of the reason.

7. Destruction of Personal Information

Personal information whose retention period has expired or whose processing purpose has been achieved is deleted in a manner that makes it unrecoverable in the case of electronic files, and shredded or incinerated in the case of paper documents.

8. Cookies and Browser Storage

The Service stores shopping cart contents and the selected language in the user's browser. This information is not transmitted to the Company's servers, and users can delete it through their browser settings. The Service does not use tracking cookies for advertising purposes.

9. Measures to Ensure the Security of Personal Information

10. Chief Privacy Officer

Users may submit privacy-related inquiries, complaints, and requests for remedies to the contact above. Users may also seek assistance from the Personal Information Infringement Report Center (privacy.kisa.or.kr, dial 118 with no area code) and the Personal Information Dispute Mediation Committee (kopico.go.kr, 1833-6972).

11. Changes to This Policy

If this Policy is changed, the Company will post a notice on the Service starting 7 days before the effective date. This document was written in Korean, and in the event of any discrepancy between the Korean original and a translation, the Korean original prevails.